My Wacom Cintiq 24HD is acting up.

There are what seem like shadows on the screen, and they’re hard to photograph but they become a little clearer when the Cintiq has been on for a while, then fade overnight. They’re always in the same spots.

Also, my pressure sensitivity seems to shut off sometimes, just for a single brushstroke, especially when I’m doing small, precise strokes.

I checked the Wacom forums already, and some issues seem to be pressure related but you know how much my Cintiq means to me, so I’ve been very careful!

Anybody have any ideas? I already checked the cables, they seen fine. I also already updated and re-installed the drivers.

Wacom, if you’re reading this, I still have my warranty on it. Is this something I should write to customer service about? My Wacom Cintiq is my everything… wacom


Details!


It’s been exactly one year since I got my Wacom Cintiq 24HD. Here are some of my fave paintings that I’ve done with it since then.


Excited painting face, with eyebrow quirk.

Excited painting face, with eyebrow quirk.


Been working on this portrait of my friend Missy for weeks on and off, but I’m not quite getting it right so I need to leave it alone for now.

Been working on this portrait of my friend Missy for weeks on and off, but I’m not quite getting it right so I need to leave it alone for now.


James Dean, finished.
I used no lineart for this. Buh. I just started with a black background and made basic shapes because this man’s face is ideal if you want to learn about the many many planes a face has.
James Franco has the same sort of bone structure.
2,5 hours total.

James Dean, finished.

I used no lineart for this. Buh. I just started with a black background and made basic shapes because this man’s face is ideal if you want to learn about the many many planes a face has.

James Franco has the same sort of bone structure.

2,5 hours total.


I finetuned somewhat and figured you guys might enjoy seeing some details.

I finetuned somewhat and figured you guys might enjoy seeing some details.


It’s done! Jensen Ackles as Dean Winchester as  part of an art trade with the wonderful Eleanor, who is drawing Sam.

It’s done! Jensen Ackles as Dean Winchester as  part of an art trade with the wonderful Eleanor, who is drawing Sam.


Still working on this as part of my art trade with my pallypal diluted-down.
I quadrupled my lineart so I could make out where the folds in his coat are supposed to be. And then I noticed that this gives it a very interesting look. Will probably hide the lineart when I decide it’s finished, though.

Still working on this as part of my art trade with my pallypal diluted-down.

I quadrupled my lineart so I could make out where the folds in his coat are supposed to be. And then I noticed that this gives it a very interesting look. Will probably hide the lineart when I decide it’s finished, though.


Work in progress 2 of my art-trade with diluted-down. Jensen Ackles as Dean Winchester.
Can I just say that I feel that my Wacom Cintiq 24HD has made me a better artist? Whether it’s a boost of confidence, or really true, I’m not sure, but who cares, right?

Work in progress 2 of my art-trade with diluted-down. Jensen Ackles as Dean Winchester.

Can I just say that I feel that my Wacom Cintiq 24HD has made me a better artist? Whether it’s a boost of confidence, or really true, I’m not sure, but who cares, right?


First work in progress picture of my art-trade with diluted-down (She’s drawing Sam Winchester/Jared Padalecki). This is Jensen Ackles. As Dean Winchester. Obviously. It’s so hard to get this to look like him, you have no idea!

First work in progress picture of my art-trade with diluted-down (She’s drawing Sam Winchester/Jared Padalecki). This is Jensen Ackles. As Dean Winchester. Obviously. It’s so hard to get this to look like him, you have no idea!


Working on an art-trade with the lovely person behind diluted-down. She’s drawing Sam, I’m drawing Dean, because we both have all the Supernatural feels and she tricked me into drawing Jensen.
This is my sketch. Sorry, some things are darker than others because they took me more tries to get right.

Working on an art-trade with the lovely person behind diluted-down. She’s drawing Sam, I’m drawing Dean, because we both have all the Supernatural feels and she tricked me into drawing Jensen.

This is my sketch. Sorry, some things are darker than others because they took me more tries to get right.


Painting of Colin Morgan as Merlin. I worked my butt off for this painting and I had an especially fun time making a sparkly background. I think I did about four layers of it, with constant blurring and then painting over it again. What do you think though, is there enough contrast between Merlin and the background or is the background completely overpowering?
Either way, please, if you were ever inclined to share any of my work, let it be this one, because I’m super proud of it. You can also buy a print.

Painting of Colin Morgan as Merlin. I worked my butt off for this painting and I had an especially fun time making a sparkly background. I think I did about four layers of it, with constant blurring and then painting over it again. What do you think though, is there enough contrast between Merlin and the background or is the background completely overpowering?

Either way, please, if you were ever inclined to share any of my work, let it be this one, because I’m super proud of it. You can also buy a print.


There, the only thing left to do are the background and some finishing touches on his jacket and scarf. Colin Morgan as Merlin.

There, the only thing left to do are the background and some finishing touches on his jacket and scarf. Colin Morgan as Merlin.


Once I remember why I’m doing this, I might have to plead insanity. Work in progress painting of Colin Morgan as Merlin.

Once I remember why I’m doing this, I might have to plead insanity. Work in progress painting of Colin Morgan as Merlin.